Brake Activation (Unknown Cause)

Brake Evaluation (Unknown Cause)

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Brake Cartridge Analysis Form

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Complete the following questionnaire and send us your activated brake cartridge (with Case number noted on the exterior of your package) to the address on the submission confirmation page. A SawStop Service engineer will evaluate the data stored on the cartridge to determine the cause of activation. Please only use this form for activations not as a result of finger contact or cutting known conductive material. If you experienced an activation due to finger contact, please complete the Report a Save (Known or Suspected Finger Contact) Form.

Have You Received a Case Number from Our Service Team?*

Yes

If you do not have a Case Number, we will generate one for you and display it when you have completed your submission.

Enter Your Case Number*

Hidden

Have You Received a Case Number from Our Service Team?

Cartridge Serial Number*

SawStop Saw Serial Number*

Date of Activation*

Add me to SawStop email list for rare but important updates.

Business or School Name (NA if Not Applicable)*

Name*

First Name Last Name

Address*

City*

State / Province / Region*

Zip Code*

Country*

Primary Use*

Contact Type*

Phone*

Email*

Material being cut*

Type of cut being made (i.e. cross cut, rip, dado)*

Make and model of blade being used*

Did activation occur mid-cut, start up or shut down?*

What aftermarket items are attached to the saw?*

Please use the box below for added details which may be important. (e.g. Recent changes in saw setup or location, recently replaced saw components, suspected cause of activation, etc…)*

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Brake Activation (Unknown Cause)

Brake Evaluation (Unknown Cause)

Brake Cartridge Analysis Form